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Berjaya Penang Hotel, George Town

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From33US$ /night
Check-in
13Dec2024Select date
Check-out
14Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1-Stop Midlands Park, Jalan Burmah, George Town, Malaysia, 10350

Berjaya Penang Hotel, formerly known as Georgetown City Hotel, reflects classic elegance and is strategically located in the heart of George Town. This 4-star accommodation is approximately 30 minutes from Penang International Airport and only 5 minutes from the popular Gurney Drive promenade. The hotel emphasizes sustainable dining through its vegetarian restaurant, contributing to the ethos of environmental awareness. With a focus on guest comfort and service, the hotel aims to deliver a unique experience for both leisure and business travelers.

Location

Berjaya Penang Hotel is well-connected to key attractions via public transport, making it convenient for exploration. The lively Gurney Drive, known for its culinary scene, is just minutes away. Additionally, Batu Ferringhi Beach offers a range of activities for those seeking daytime adventures. The hotel's central location makes it an optimal choice for both business and leisure travelers.

Rooms

All guestrooms at Berjaya Penang Hotel are equipped with modern amenities. Each offers comforts like air conditioning, free Wi-Fi, and laptop-compatible safes. Spacious suites, including the Presidential Suite, feature separate living areas and en suite bathrooms for a more luxurious stay. The variety of room types caters to different needs, making it ideal for families and business travelers alike.

Eat & Drink

Berjaya Cafe specializes in vegetarian cuisine and promotes sustainable eating with its thoughtfully curated menu. Signature dishes include Nasi Lemak and Asian Curry Laksa, prepared using fresh, sustainable ingredients. The 24-hour coffee-house also serves a mix of international and local favorites for guests at various dining times. The Bar provides an additional option for casual gatherings, offering a range of cocktails and snacks.

Leisure & Business

The hotel features a swimming pool and fully equipped gymnasium for leisure activities. It also provides comprehensive business facilities, including a pillar-less ballroom that can accommodate up to 900 people. With cutting-edge audio-visual equipment and dedicated staff, events, and meetings can be organized with ease. Guests can benefit from various packages tailored for meetings, weddings, and other events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Room
Max:
4 persons
41 m² 
Bed options:
2 Single beds or 1 Queen-size bed
Air conditioning
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Junior Suite
Max:
2 persons
41 m² 
Bed options:
1 King-size bed
Air conditioning
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Standard Room
Max:
2 persons
19 m² 
Bed options:
1 Double bed
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
George Town 3.1 km
Airports
Penang International (PEN) 19.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Pool with view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

1-Stop Midlands Park, Jalan Burmah, George Town, Malaysia, 10350
Map view
1-Stop Midlands Park, Jalan Burmah, George Town, Malaysia, 10350
Nearby
Church
Church of the Immaculate Conception
360 m
Museum
Colonial Penang Museum
550 m
George Town Steel Rod Structures
550 m
Restaurants
Wang Thai
190 m
294
Sawara Restaurant Steamboat & Claypot Fish Head
460 m
393 Jalan Burma
Qing Huan Tea House
430 m
No. 7 Lorong Kuching Pulau Tikus
Bella Italia
500 m
Lorong Pulau Tikus
Li Er Nyonya Cafe
450 m
349
Huey&Wah
450 m
368-1-14
Gravity, Rooftop Bar
670 m
2 Persiaran Maktab G Hotel Kelawai
Spoons
650 m
2 Persiaran Maktab 2nd Floor
Urban Food Hall
740 m
163d-1-20a
Club J
580 m
344 Lorong Leandros

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
convenient location
reasonable dining prices
old rooms
service needs improvement
6.8/10
Nice
Rooms
7.3
Location
7.8
Service
7.1
Dining
5.9
Guest reviews
6.8/10
based on 15 reviews
6.9
6.9/10based on 1305 reviews
Sally
United States, June  2024
8.4/10

My stay at the hotel was delightful, with spacious and comfortable suites and a very strategic location. The overall design of the hotel felt a bit old-fashioned, though.

Rooms
9.0
I must say, the suite I stayed in was impressive. It was spacious, nice, and so comfortable. I couldn't have asked for more. The location of the room was also perfect.
Service
9.0
The service at this hotel was top-notch. The staff, especially Mr Shahrill at the front desk, went above and beyond to make my stay enjoyable. They were so friendly and helpful.
Location
9.0
The location of the hotel is superb. It's directly opposite the Adventist Hospital, making it very convenient. It's also close to famous tourist spots and shopping areas.
Dining
7.0
The dining experience was pretty okay. The food was good, and the prices were reasonable. Although the choices were a bit limited, the quality made up for it.
Facilities
8.0
The hotel's facilities were great, offering everything I needed for a comfortable stay. From room service to laundry, everything was well taken care of.
Mary
United Kingdom, May  2024
6.4/10

The hotel offers spacious and comfortable rooms, although they could be cleaner and more modern. The staff is friendly and helpful, but there is room for improvement in service quality. The location is convenient for exploring local eateries and shopping, although the property itself needs upgrades. The dining options are decent but could be more diverse. Overall, a decent value for money with some areas needing attention.

Rooms
7.0
The room with a king bed was spacious and comfortable, but cleanliness could be improved.
Service
7.0
The staff is friendly and accommodating, but there is room for improvement in service quality.
Location
6.0
The hotel is conveniently located near local eateries and shopping areas, although it needs upgrades.
Dining
6.0
The dining options are decent but lack variety for a more satisfying experience.
Facilities
6.0
Basic facilities are available, but the property would benefit from upgrades.
Derek
United Kingdom, April  2024
7.0/10

My stay at the hotel was quite pleasant overall. The rooms, although not entirely cleaned up initially, turned out to be spacious and clean. The service was average, with some instances of impoliteness observed. The location was very convenient, with amenities and shopping complexes within walking distance. The dining experience was below expectations, but the facilities were decent.

Rooms
8.0
The rooms are spacious and clean.
Service
6.0
The service was average, with some impoliteness noticed.
Location
9.0
The location is very convenient with amenities & shopping complexes within walking distance.
Dining
5.0
The dining experience was below expectations.
Facilities
7.0
The facilities were decent.
Richard
United Kingdom, April  2024
6.2/10

The hotel rooms are acceptable for the price paid despite being slightly old and dusty. The bed is not as comfortable as expected, but the stay overall is okay. The service needs improvement in terms of explanations and attention to detail. The location is convenient with easy access to various attractions, but major upgrading is required. The dining experience is reasonable with decent options at a fair price.

Rooms
6.0
The rooms are old but acceptable considering the price paid. They could be cleaner and more comfortable.
Service
5.0
The staff are friendly but need improvement in providing proper explanations and services.
Location
7.0
The hotel is conveniently located with easy access to nearby attractions, but major upgrading is necessary.
Dining
7.0
The dining experience offers decent options at a reasonable price.
Facilities
6.0
The hotel facilities are basic and could use some upgrades.
convenient location
old rooms
Steve
United Kingdom, March  2024
6.4/10

The hotel was a great value for money, but the rooms were dusty and had 2 single beds instead of a double as requested. The service was friendly with room for improvement, especially in training. The location was convenient for food and touring. The dining experience was below expectations with limited food selection. The facilities need some maintenance but overall decent.

Rooms
7.0
The rooms were quite dusty compared to budget hotels, but the bed was comfortable. Value for money.
Service
6.0
The service was friendly but could use more training for better service. The bell guy named Nantha was particularly pleasant.
Location
8.0
The location was very convenient for food and touring, close to Penang Adventist Hospital.
Dining
5.0
The dining experience was below expectations with limited food selection. Price was reasonable.
Facilities
6.0
Facilities need some maintenance but overall decent.
John
United States, February  2024
6.6/10

My stay at the hotel was a mixed experience. The rooms were spacious and clean, making it worth the price, but the overall condition was a bit run down and not as clean as expected. The service, especially from Mr Shahrill at the front desk, was friendly and helpful, although some issues couldn't be permanently resolved. The location was very convenient with amenities within walking distance, but a bit far from the main area of Georgetown. The dining had very little choices but was decent. The facilities were satisfactory.

Rooms
8.0
The rooms were spacious and clean, worth the stay.
Service
7.0
The service was friendly, especially Mr Shahrill at the front desk, but some issues couldn't be permanently solved.
Location
7.0
The location was very convenient with amenities within walking distance, but a bit far from the main area of Georgetown.
Dining
5.0
The dining had very little choices available.
Facilities
6.0
The facilities were satisfactory.
Jean
United Kingdom, December  2023
7.4/10

The hotel offers spacious and family-friendly rooms with a good view, making it suitable for a comfortable stay. The service is responsive and accommodating, although some issues may not be permanently resolved. The strategic location provides a nice view and easy access to local eateries, especially convenient for those visiting Adventist Hospital. The dining experience, while offering some variety, may not meet all expectations.

Rooms
8.0
The rooms are spacious, clean, and perfect for families, with a bath tub that kids will love. Convenient access to food options with a 7-Eleven downstairs.
Service
7.0
The staff is responsive, helpful, and friendly, making our stay enjoyable. They were accommodating to our requests for extra amenities.
Location
9.0
The hotel's strategic location provides a nice view and is convenient for accessing local eateries and nearby hospitals.
Dining
6.0
The dining experience, while offering some variety, may fall short of previous visits' expectations in terms of service speed and quality.
Facilities
7.0
The hotel offers facilities suitable for a comfortable stay, although some areas may need improvement for an enhanced experience.
Jessica
United States, November  2023
6.6/10

The hotel offered me a cozy and comfortable stay with a few drawbacks. The rooms, though small, provided a comforting atmosphere, but they seemed a bit run down and not very clean. The location was very convenient for my needs, but the dining experience was underwhelming.

Rooms
7.0
Despite being small, the rooms felt comfortable and cozy.
Service
9.0
The staff working in the restaurant were exceptionally friendly and eager to please.
Location
8.0
The hotel's location was very convenient, especially for those visiting Adventist Hospital.
Dining
5.0
The dining experience was not very appetizing and had various issues with service and cleanliness.
Facilities
5.0
The facilities were in need of improvement and appeared run down.
Thomas
United Kingdom, November  2023
6.8/10

The hotel provides clean and comfortable rooms, convenient location for food and touring, and some limitations in dining choices. The service is responsive, although improvements could be made. It offers strategic proximity to various tourist attractions but may not fully justify the rate paid.

Rooms
7.0
The rooms are clean and have a bathtub that my kids enjoyed the most. Easy access to food options with 7e downstairs, but the room is quite old and overcharged for what was booked.
Service
6.0
The service was responsive and helpful for requests, particularly from June. However, there were moments when they sounded impolite and unsatisfied with our requests.
Location
9.0
The hotel's location is very convenient, across the road from PAH and close to major shopping areas and bus stops. It is centrally located in Penang, offering easy access to various attractions.
Dining
6.0
The dining experience was okay, with mostly Asian food and limited Western selections. Breakfasts were the highlight, while other meals were lacking in choices.
Facilities
6.0
The hotel lacks luxurious facilities, but it is functional. It could benefit from more amenities to enhance the overall stay.
James
United Kingdom, October  2023
6.6/10

The hotel offers clean and comfortable rooms but lacks consistency in room pricing. The service could be more efficient but does provide some helpful information. The location is convenient for attractions but might require personal transportation. The dining experience varies from satisfactory to disappointing. Overall, a mixed bag with some positive and negative aspects.

Rooms
8.0
The room was comfortable and clean. Toothbrush needs to be requested from housekeeping, and pricing may differ from the original booking.
Service
6.0
The service could be more helpful and efficient, with slow responses at times.
Location
7.0
The location is near attraction areas and within walking distance to various malls, but may require personal transport for convenience.
Dining
5.0
The dining experience ranges from subpar to reasonably good in terms of options and service speed.
Facilities
7.0
The hotel facilities are adequate but may require updates, such as for the floor carpet.
Nathaniel
United Kingdom, September  2023
6.8/10

I always stay at this hotel whenever I visit Penang. The rooms are very nice, even though they need cleaning and refurbishment, but they are small yet comfortable with a bathtub and all necessary equipment. The swimming pool is very safe for my kids, and the location, though a bit far from downtown, is easy for sightseeing with the free bus. However, I didn't love the toilet bowl without piping.

Rooms
7.0
The rooms are small yet comfortable with a bath tub and all necessary equipment.
Service
8.0
The staff are helpful and friendly, trying their best to accommodate fast registration.
Location
8.0
The location is pretty good, near attraction areas and with great assistance from security staff and concierge.
Dining
6.0
The dining could be a bit better in terms of food selection.
Facilities
5.0
The facilities are in need of some refurbishment and updates.
Comfortable rooms
Room cleanliness needed
Jeremy
United Kingdom, August  2023
7.4/10

The hotel is conveniently located within walking distance of Adventist Hospital and Gurney Plaza/Paragon, making it easy to access amenities and shopping options. The service staff are accommodating and helpful, although there could be improvements in explaining stay details. The dining experience, while decent, may not meet all preferences. Overall, a good value stay with some room for enhancement.

Rooms
8.0
The rooms, after repeated requests, can accommodate four people and are clean and comfortable. Toothbrushes are available upon request from housekeeping.
Service
7.0
The staff at the registration counter are helpful and accommodating to guests' needs. While service is generally good, there could be better explanations provided during the stay.
Location
9.0
The hotel's location, close to Adventist Hospital and shopping areas, is convenient with easy access to food options and shopping centers.
Dining
7.0
The dining experience is satisfactory, although it may not fully meet Western tastes for an additional RM16. Expect a decent selection without extravagant offerings.
Facilities
6.0
The hotel offers essential facilities that meet basic needs. It provides the necessary services but may lack some additional luxuries.
Jack
United Kingdom, July  2023
7.4/10

The hotel offers acceptable rooms with a high rise and good views, including nice amenities like a bathtub. The swimming pool is safe for kids, and although the location is a bit far from downtown, it's easy to explore with the free bus service.

Rooms
8.0
The room was very nice, albeit small, but comfortable with all necessary equipment and a great view.
Service
9.0
The staff were very accommodating, friendly, and professional, always ready to assist with extra requests like towels and drinking water.
Location
7.0
The location was good, making it easy to enjoy local eateries within a short walk. It might be a bit away from downtown, but convenient for sightseeing.
Dining
5.0
The dining experience was simple and could have catered more to Western tastes. Breakfast options were too basic.
Facilities
8.0
The hotel facilities were well-kept and suitable for a family stay, offering a safe swimming pool for kids.
Raymond
United States, July  2023
6.8/10

The hotel is conveniently located, with easy access to Gurney Malls and nightlife, making it a good choice for visitors to Adventist seeking a practical stay. The rooms had a strong smell of mold and cigarette smoke and lacked sufficient bathrooms for larger groups, but they were acceptable. The service was accommodating, although there were slight inconveniences like early morning room cleaning. The location was rated positively for its accessibility but criticized for being in need of upgrades and better training for staff.

Rooms
6.0
The rooms had a mixture of mold and cigarette smoke scent but were decent for the stay.
Service
7.0
The staff were accommodating to our requests for extra amenities, despite some early morning interruptions for cleaning.
Location
7.0
The hotel's location was convenient for accessing Gurney Malls and nightlife and ideal for those visiting Adventist.
Dining
8.0
The dining experience provided quick and cost-effective meal options delivered promptly to the room.
Facilities
6.0
The facilities were average and served their purpose adequately.
Ralph
United States, May  2023
6.8/10

The hotel is conveniently located with easy access to local eateries and offers a nice view from the room. The rooms are clean, provide a bathtub that kids enjoy, and food is easily accessible with a 7-Eleven downstairs. However, the room was somewhat run down and not properly cleaned, appearing dirty and dusty.

Rooms
6.0
The rooms are clean, have a bathtub that my kids enjoyed the most, easy access to foods, and there's a 7-Eleven downstairs.
Service
8.0
The staff is responsive and helpful for requests, offering services like room service, dry cleaning, housekeeping, and commercial shops, making the stay comfortable.
Location
7.0
The location is strategic, offering a nice view from the room and easy access to local eateries.
Dining
7.0
The dining experience is good but could have more variety, serving affordable options like boiled eggs and American breakfast delivered quickly to the room.
Facilities
6.0
The facilities are decent but need some improvements to match a 4-star hotel standard.
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Rooms and Guests2 Guests, 1 Room